Your order will be shipped out of Portland, Oregon.

Wizard charges at-cost for shipping.
Shipping rates are determined by USPS and UPS. Shipping fees are charged based on the weight of your package.

one jar - $12
two jars - $13
three jars - $15
four jars - $17
five jars - $18
six jars - $20

orders over $150 get Free Shipping automatically applied at checkout

Once your order ships, you’ll receive a tracking number via email so you can follow its journey to you. If you don’t see the email, check your spam folder or use your Order Confirmation email to find tracking details.

If your tracking hasn’t updated or you have any concerns, send us an email, and we’ll be happy to help! 🧙✨

Wizard strives to pack and ship your order as swiftly as a warlock casting a spell! Processing time is typically 2–5 business days, and shipping times vary based on your location:
• U.S. Orders: Usually arrive within 3–7 business days after shipping.
• International Orders: Shipping times vary by destination, typically 7–21 business days depending on customs and carrier delays.

You’ll receive a tracking number in your email once your order ships so you can follow its journey to your doorstep! ✨

All sales are final once they are shipped. If you need help with an order please reach out ASAP so we can cancel and/or refund your order. Once the item is shipped we are unable to process a refund or exchange. If you receive an order that is in poor condition upon arrival or you received the wrong item please contact us via email and we can move from there to get you a replacement.

No problem, use the Contact page or email us at info@wizardglaze.com with your order number and correct shipping address.
It is necessary you provide the correct shipping address before your order has shipped.

Yes, but you must do so before your order has shipped.

Wizard will replace anything that arrives broken, spilled, or damaged. Please email us with your order number and picture of the damage.

Wizard ships worldwide! It will take 5-10 days for most international order shipping. Please be aware that international customers are responsible for duties and import taxes. Wizard is unable to calculate or charge for customs fees. These costs are the responsibility of the receiver to pay during the delivery process.

Unfortunately, international shipping is expensive. Packages tend to cost around $50-$100 USD just for shipping.

Free Shipping is automatically applied to all orders over $150 at checkout

Use the code DRYPOWDERGLAZE for free shipping on USA orders. Your glazes will be shipped in dry, powder form. If you want hydrated glaze do not use this code. This code can be combined with other discounts.

Unfortunately, we do not offer free shipping for international orders. Wizard charges at-cost for shipping.

minimum $50 order

Fill your jar of glaze to the fill line with water. Shake to combine. Let sit for 15-30 minutes to allow particles to hydrate. Repeat until fully mixed. This process should take 2-3 rounds of shaking depending how vigorous you shake.
Click here to view Hydration FAQ and view tutorial.If you have problems email us to troubleshoot.

Yes, we do! Email info@wizardglaze.com to receive information on placing a wholesale order

We love to chat! Email us at info@wizardglaze.com or use the Contact Us page.

Yes! Gloop and Meltdown can be formulated in your color with a flat $5 per customization.
Send your color swatch to info@wizardglaze.com to get started.